Career
- 1994 – 1997 Vocational training as a travel agent
- 1997 – 2010 Various team and project management positions in tourism sales teams for LTU Touristik in Düsseldorf
- 2010 – 2012 Further training as quality officer & project manager (TÜV)
- 2012 – 2016 Assistant to the management & personnel development of a tourism call center team for a large Cologne-based travel group
- 2016 – 2024 Senior Manager Corporate Services at the German market leader for language training, intercultural and soft skills training
- Head of the FHDW in Bielefeld since 2024
Consulting focus
- Sales and Corporate Services
- Sales & service performance
- Relationship management
- Personnel development & leadership
- Communication
- Personal development
- Further training
- Language, seminar and intercultural competence