Career
- 1984 – 1987 Apprenticeship as a bank clerk
- 1987 – 1992 Studied business administration at the University of Cologne, specializing in banking, insurance and finance
- 1991 Study visit to the Universidad Internacional Menéndez Pelayo in Santander (Spain)
- 1993 – 1995 Quality management officer at a major savings bank
- 1995 – 2001 External doctoral student at the Department of General Business Administration and Banking at the University of Cologne
- 1995 – 2002 Commercial management functions in medium-sized companies (plant engineering, media)
- 2002 – 2009 Co-founder and partner of a management consultancy firm with a focus on the upper midmarket. Main areas of activity: Corporate planning, corporate finance, controlling, reporting.
- Lecturer in the Business Administration department at the FHDW in Bergisch Gladbach and Mettmann since 2009
- 2010 – 2015 Dean of the Department of Business Administration at the FHDW
- FIBAA expert for system and program accreditation of universities since 2018
Focus on research and teaching
- Bachelor’s degree programs: General Business Administration, Investment and Finance, Controlling, Business Processes
- Master’s programs: Corporate Finance, Mergers & Acquisitions, E-Commerce, Value-Based Management
- Research: Customer satisfaction management, future forms of corporate management and organization
Selected publications and research projects
The M&A management cycle. Spotlights on the phases of an M&A transaction. Study project of the Master’s programs Business Management and Controlling & Financial Management in the winter semester 2018/2019, Bergisch Gladbach 2020Thinking digital and brick-and-mortar retail together. Research project in the Master’s degree course “Marketing and Sales Management” in the summer semester 2018
Holistic risk and cost management as a control instrument, Akademie Deutscher Genossenschaften (ADG), Montabaur 2006
Franchising as an instrument of external company growth in the SME sector, in: Handel im Fokus, 57 Jg., Cologne 2005
Quality management systems in banks – conception and implementation in branch-based standard business with special consideration of quality measurement, Lohmar-Köln 2002
Internet Economy: Emergence, Characteristics and Structures as well as Strategic Implications for Companies, Thesis Paper, University of Cologne 2001
Possibilities and limits of applying the EFQM model in business practice, University of Cologne 2001
The market potential for externalized, professional image databases and related services in Germany, Cologne-Heppendorf 2000 (research project in cooperation with ecc Handel, Cologne)
Measuring service quality and quality management in credit institutions using the example of a major German savings bank, in: Dienstleistungsqualität. Konzepte, Methoden, Erfahrungen, ed. by Manfred Bruhn and Bernd Stauss, 2nd ed., Wiesbaden 1995, pp. 495-525
Active complaint management in credit institutions, in: Sparkasse, 111th year (1994), issue 1, p. 42-46 (together with Winfried Drewes)
